Cancellation Policy

Declaration of revocation for digital contents (e.g. downloads, updates)


Right of withdrawal

You have the right to cancel this contract within fourteen days without giving reasons. The revocation period is fourteen days from the date of conclusion of the contract.

In order to exercise your right of revocation, you must give us -

Lukas Grünewald & Benjamin Kopf, Digital Goods GbR
In der Halde 35
D-71063 Sindelfingen

E-Mail: support@theburningloop.de

– by means of a clear statement (e.g. a letter, fax or e-mail sent by post) of your decision to withdraw from this contract. You may use the attached sample revocation form, which is not mandatory.

In order to comply with the revocation period, it is sufficient that you send the notification about the exercise of the right of revocation before the end of the revocation period.

Consequences of cancellation

If you revoke this Agreement, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we receive notification of your revocation of this Agreement. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund.

Please note:
The right of cancellation expires in the case of a contract for the delivery of digital content that is not on a physical data carrier if we have started to execute the contract after you have expressly agreed that we will start executing the contract before the end of the cancellation period and you have confirmed your knowledge and give us your consent, that you will lose your right of cancellation when the execution of the contract starts.
 

End of the cancellation policy for digital contents


 


Sample revocation form


If you want to cancel the contract, please fill out this form and send it back.

– To

Lukas Grünewald & Benjamin Kopf, Digital Goods GbR
In der Halde 35
D-71063 Sindelfingen

E-Mail: support@theburningloop.de


– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

– Ordered on (*)/received on (*)

– Name of the consumer(s)

– Address of the consumer(s)

– Signature of the consumer(s) (only for paper notification)

– Date

(*) Delete the inapplicable.
 

End sample revocation form